Refund policy
Return & Refund Policy
Customer Satisfaction Matters
At Style Junction Custom Digital Designs, every custom order is produced specifically for you. Because of the personalized nature of our products, our return policy is different from that of a traditional retail store.
Please read the following policy before placing your order.
Custom Printed Products
The majority of our products are custom made to order, including:
- Custom Apparel
- Banners
- Yard Signs
- Stickers & Decals
- Heat Transfers
- Posters
- Drinkware
- Business Marketing Materials
- Promotional Products
- Other custom printed items
Because these products are created specifically for your order, all sales are final.
We Will Replace or Correct Orders If:
- You received the wrong item.
- Your order arrived damaged.
- Your product contains a manufacturing or printing defect.
- We made an error in producing your order.
If any of these occur, please contact us within 7 days of delivery.
Email:
stylejunctionconnection@gmail.com
Please include:
- Your order number
- A description of the issue
- Clear photographs showing the problem
We'll review your request and work quickly to make it right.
Returns We Cannot Accept
We cannot accept returns or issue refunds for:
- Incorrect information submitted by the customer
- Spelling or design errors approved before production
- Color variations caused by different monitor or phone screens
- Orders where the customer changes their mind
- Custom products that were correctly produced as ordered
- Damage caused after delivery
- Normal outdoor wear beyond any applicable product warranty
Premium Yard Sign Warranty
Our Premium Laminated Yard Signs include a 1-Year Limited Outdoor Warranty against:
- Peeling
- Delamination
- Excessive fading under normal outdoor use
The warranty does not cover:
- Improper installation
- Abuse or vandalism
- Storm damage
- Accidents
- Acts of nature
- Misuse
Order Cancellations
Orders may be canceled only before production begins.
Once production has started, custom orders cannot be canceled because materials and labor have already been committed.
Shipping Damage
If your package arrives damaged during shipping:
Please notify us within 7 days of delivery and include:
- Photos of the damaged package
- Photos of the damaged product
- Your order number
We'll work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions about your order, we're happy to help.
Email: stylejunctionconnection@gmail.com
We respond as quickly as possible during normal business hours.
Thank You
Thank you for choosing Style Junction Custom Digital Designs.
We appreciate the opportunity to create custom products for your business, event, organization, or personal project and look forward to serving you again.